Experience
Experience That Makes Me A Great Fit
SaaS, Web Industry, B2B, and B2C
10+ Years experience in tech and web industry
10+ Years experience in SaaS
10+ Years experience in B2B & B2C
This website was designed and built by yours truly
Knowledge of DNS, HTML, JavaScript, CSS
Scaling & Developing Teams
15 Years experience managing teams
Managed, scaled, and developed a team of 5 people which grew to 30 people
10+ years experience in recruiting, interviewing, hiring, and nurturing talent
Creative and level-headed leader with the ability to inspire and develop others
Company and Team Culture
Promote positive company culture and cultivate collaborative teams
Happy and engaged employees = happy and loyal customers
Gifted people manager, I receive high ratings as a manager from my direct reports
Collaborative & Agile
Flexibility and change are easy for me, and it’s how I thrive the most
Communicate effectively and know how to face challenges and adversity with cool
I lead flexible and agile teams that respond and evolve according to business goals and priorities
Cross-functional
Collaborate across the organization with heads of Sales, Product, Engineering, Marketing, Support, and Pro Services to deliver the ultimate customer experience
Create and present CX KPIs, metrics, dashboards, and initiatives to stakeholders and executives for ops reviews
Professional Development
While confident in my expertise and experience, I know quite well that I don’t know it all
I’m coachable, easy to work with, and desire that my own manager to be someone who I’ll learn and grow in my career development from
I’m naturally curious and a lifelong learner, education never ends no matter how old I get (Suggest me something below)